FAQs

What products do you offer?

We currently offer two unique outdoor cooking products:

Pit & Seat BBQ Flame
The Pit & Seat BBQ Flame is Australia's first BBQ of its kind, combining a visible flame cooking experience with portability and convenience. Designed for outdoor entertaining, camping, caravanning, and backyard gatherings, it's a product you won't find anywhere else in Australia.

4-Handle Korean Cast Iron BBQ Pan
Our premium cast iron Korean BBQ pan is designed for shared cooking experiences. Featuring four wooden handles and four extendable handle attachments, it's perfect for cooking meats, seafood, vegetables, and more on your Pit & Seat BBQ Flame or other suitable cooking appliances.

Both products are stocked and shipped directly from our Perth warehouse, with limited quantities available.

Where are your products manufactured and shipped from?

Our products are designed in Australia and manufactured by our trusted partners in China to ensure high quality and consistency. All orders are shipped directly from our Sydney warehouse, allowing for fast and reliable delivery across Australia.

Are your products available in physical stores?

No, our products are currently available exclusively online through our website.

The Pit & Seat BBQ Flame is shipped from our Kemps Creek, NSW warehouse, while our 4-Handle Korean Cast Iron BBQ Pan is shipped directly from our Perth warehouse.

Ordering online allows us to deliver directly to customers across Australia while maintaining competitive pricing and product availability.

Ordering & Shipping

How can I place an order?

Placing an order is easy! Simply browse our online store, add your desired products to the cart, and proceed to checkout. Follow the prompts to complete your purchase.

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment methods to ensure a smooth shopping experience.​

Do you ship internationally?

At this stage, we don’t offer international shipping. All Pit & Seat orders are shipped within Australia only to ensure fast, reliable, and cost-effective delivery.

How long will it take to receive my order?

Delivery typically takes between 3-7 business days, depending on your location. You will receive a tracking number once your order has been dispatched.

Product Information

What makes the Barbecue Flame unique?

The Pit & Seat BBQ Flame is Australia's first BBQ of its kind, offering a unique visible-flame cooking experience in a portable and easy-to-use design.

Unlike traditional portable BBQs, the BBQ Flame combines the atmosphere of a real flame with the convenience of gas cooking, creating a centrepiece for outdoor entertaining. It's lightweight, portable, and designed for use at campsites, beaches, caravans, backyards, and outdoor gatherings.

Are the products durable?

Absolutely. All our products are designed to withstand tough Australian outdoor conditions, offering reliability and long-lasting performance.

What does AGA certification mean?

AGA certification means the Pit & Seat BBQ Flame has been independently tested and certified to meet relevant Australian gas safety standards.

This certification provides customers with confidence that the product has undergone rigorous safety and compliance testing for use in Australia. It demonstrates our commitment to quality, safety, and delivering a product that meets recognised industry requirements.

The Pit & Seat BBQ Flame is the first AGA-certified BBQ of its kind in Australia, giving customers added peace of mind when purchasing and using the product.

Are the products safe to use?

Yes. Safety is a priority in the design and manufacture of all Pit & Seat products.

The Pit & Seat BBQ Flame has been independently tested and AGA certified to meet relevant Australian gas safety standards. When used in accordance with the supplied instructions, the BBQ Flame provides a safe and enjoyable outdoor cooking experience.

Our 4-Handle Korean Cast Iron BBQ Pan is manufactured from durable cast iron and includes wooden handles designed to provide a comfortable grip during normal cooking.

As with any cooking appliance, users should follow all safety instructions, exercise caution around hot surfaces, and keep products out of reach of children when in use.