FAQs

What products do you offer?

At Pit & Seat, we currently offer a selection of outdoor essentials designed for convenience and comfort. Our range includes portable gas BBQs, which are compact and easy to use for camping, caravanning, or backyard cooking, along with high-quality power banks to keep your devices charged while you’re on the go. We’re also planning to expand our range soon, so keep an eye out for new outdoor and adventure gear.

Where are your products manufactured and shipped from?

Our products are designed in Australia and manufactured by our trusted partners in China to ensure high quality and consistency. All orders are shipped directly from our Sydney warehouse, allowing for fast and reliable delivery across Australia.

Are your products available in physical stores?

Currently, our heated chairs and BBQ pit are exclusively available online through our website, making it convenient for you to shop from the comfort of your home.

Ordering & Shipping

How can I place an order?

Placing an order is easy! Simply browse our online store, add your desired products to the cart, and proceed to checkout. Follow the prompts to complete your purchase.

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment methods to ensure a smooth shopping experience.​

Do you ship internationally?

At this stage, we don’t offer international shipping. All Pit & Seat orders are shipped within Australia only to ensure fast, reliable, and cost-effective delivery.

How long will it take to receive my order?

Delivery typically takes between 3-7 business days, depending on your location. You will receive a tracking number once your order has been dispatched.

Product Information

What makes The Barbecue unique?

Our barbecue stands out for its practical design, portability, and quality construction. It’s built for convenience, easy setup, and reliable performance whether you’re camping, travelling, or cooking in your backyard. Each unit is made with durable materials to deliver a safe, efficient, and enjoyable outdoor cooking experience.

Are the products durable?

Absolutely. All our products are designed to withstand tough Australian outdoor conditions, offering reliability and long-lasting performance.

What does AGA certification mean?

AGA certification guarantees that The Barbecue Pit complies with strict Australian gas safety standards, ensuring you can use it with confidence and peace of mind.

Are the products safe to use?

Yes! All of our products are tested to meet Australian safety standards and are safe to use when operated according to the instructions provided. Each barbecue includes clear safety and usage guidelines to ensure proper setup and operation, giving you confidence and peace of mind while cooking or camping.