General Enquires

Connect With Us

Email: support@pitandseat.com

Perth Development & Investments Pty Ltd
Level 12, 197 St Georges Terrace, Perth WA 6000

FAQs

What products do you offer?

At Pit & Seat, we specialise in heated folding chairs and portable gas BBQ pits designed for outdoor use. Whether you’re camping, at an outdoor sporting event, or hosting a social gathering, our products provide exceptional warmth and comfort.
Where are your products manufactured and shipped from?

Our products are manufactured overseas and proudly shipped from our Australian warehouse, ensuring quick delivery times and high-quality standards.
Are your products available in physical stores?

Currently, our heated chairs and fire pits are exclusively available online through our website, making it convenient for you to shop from the comfort of your home.

Ordering & Shipping:

How can I place an order?

Placing an order is easy! Simply browse our online store, add your desired products to the cart, and proceed to checkout. Follow the prompts to complete your purchase.
What payment methods do you accept?

We accept all major credit/debit cards, PayPal, and other secure payment methods to ensure a smooth shopping experience.
Do you ship internationally?

At this time, we only ship within Australia. With New Zealand coming online soon. Stay tuned for updates on international shipping options in the future.
How long will it take to receive my order?

Delivery typically takes between 3-7 business days, depending on your location. You will receive a tracking number once your order has been dispatched.

Product Information:

What makes The Barbecue Pit unique?

The Barbecue Pit is Australia’s first AGA-certified portable BBQ pit, ensuring it meets the highest safety and performance standards. It’s perfect for cooking, and cozy campfires, making it an essential companion for outdoor adventures.
How do the heated chairs work?

Our heated chairs feature a built-in heating system powered by an optional power bank. Depending on the heat setting, you can enjoy:

  • 2.5 hours on high
  • 5 hours on medium
  • 8 hours on low

This gives you the flexibility to stay warm for the duration you need.
Can I charge my devices with the power bank?

Yes! The optional power bank not only powers the heating system but also doubles as a charger for your phone, tablet, or other USB-compatible devices.
What is the weight capacity of the chairs?
  • Grandfather Heated Folding Chair: Supports up to 180kg.
  • Companion Heated Folding Chair: Supports up to 140kg.
What does AGA certification mean?

AGA certification guarantees that The Barbecue Pit complies with strict Australian gas safety standards, ensuring you can use it with confidence and peace of mind.
Are the products safe to use?

Yes, all our products prioritize safety. The Barbecue Pit’s AGA certification ensures compliance with strict gas safety standards, and the heated chairs feature durable, safe-to-use components to keep you comfortable without compromise.